Understanding Our Warranty Policy
Duration and Scope:
Every product purchased from Tech in a Blink is protected by a 12-month warranty, effective from the date of purchase. This warranty is applicable to all products under the condition that they are used in a manner that is consistent with their intended use.
Coverage Details:
The warranty exclusively covers defects in materials and workmanship that occur during normal use. If a product fails due to a manufacturing defect during the warranty period, Tech in a Blink will either repair the defective product or replace it with the same or a comparable product at no charge.
Exclusions:
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Consumable Items:
- Consumable items such as batteries, bulbs, and other components expected to diminish over time are not covered under this warranty unless failure has occurred due to a defect in materials or workmanship.
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Accidental Damage:
- Any damage resulting from accidental drops, spills, or other physical damage is not covered under this warranty. Additionally, damage from unauthorized modifications, connections to incorrect voltage supplies, or attempted repairs by non-certified technicians will render this warranty void.
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Normal Wear and Tear:
- Deterioration of the product caused by normal wearing and tearing, aging, or weather conditions is not covered under warranty.
How to Claim the Warranty:
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Contact Us:
- If you encounter a manufacturing defect within the warranty period, please reach out to our customer service team for support. We offer several contact methods for your convenience:
- Live Chat: Accessible through the chat icon in the bottom right corner of our website.
- Email: Send us an email at support@techinablink.com detailing the issue, preferably with photographs of the defect.
- Phone: Call us at +447307992071 if you prefer direct communication or require immediate assistance.
- If you encounter a manufacturing defect within the warranty period, please reach out to our customer service team for support. We offer several contact methods for your convenience:
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Required Information:
- Please be ready to provide your purchase receipt or other proof of purchase when you contact us. A detailed description of the issue and any steps you have already taken to resolve it will help us expedite the support process.
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Further Assistance:
- Tech in a Blink is committed to providing exceptional customer service. If your product cannot be repaired or replaced, we will offer an alternative resolution to rectify the issue satisfactorily.
"Tech in a Blink" is a trade name for BLUEFISHSHOP LIMITED.
What is Our Warranty Policy?
Our Warranty Policy is designed to provide you with peace of mind when purchasing our products. It covers manufacturing defects and guarantees that your item will function properly for a specified period. However, the warranty does not include damage caused by misuse or accidents. Therefore, it’s essential to understand what is included to avoid any surprises later on. Many customers appreciate this clarity as it helps them feel secure in their investment.
How to Claim Your Warranty
To claim your warranty, it’s important to keep your original purchase receipt. Because this document proves that you bought the product through an authorized retailer, it makes the process smoother and faster. You can contact our customer service team via email or phone to start the claim process. They will guide you through the necessary steps and ask for any supporting documents. As a result, many users find this process straightforward and hassle-free.
Limitations and Exclusions
While our Warranty Policy offers extensive coverage, it does have limitations and exclusions. For instance, items that have been damaged due to improper use or natural wear and tear may not be covered. Therefore, it is crucial to read the warranty details carefully to understand what is and isn’t included. In the long run, being informed can help you maximize your warranty benefits and maintain your products effectively.