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Warranty Policy

Duration and Scope:

Every product purchased from Tech in a Blink is protected by a 12-month warranty, effective from the date of purchase. This warranty is applicable to all products under the condition that they are used in a manner that is consistent with their intended use.

Coverage Details:

The warranty exclusively covers defects in materials and workmanship that occur during normal use. If a product fails due to a manufacturing defect during the warranty period, Tech in a Blink will either repair the defective product or replace it with the same or a comparable product at no charge.

Exclusions:

  1. Consumable Items:

    • Consumable items such as batteries, bulbs, and other components expected to diminish over time are not covered under this warranty unless failure has occurred due to a defect in materials or workmanship.

  2. Accidental Damage:

    • Any damage resulting from accidental drops, spills, or other physical damage is not covered under this warranty. Additionally, damage from unauthorized modifications, connections to incorrect voltage supplies, or attempted repairs by non-certified technicians will render this warranty void.

  3. Normal Wear and Tear:

    • Deterioration of the product caused by normal wearing and tearing, aging, or weather conditions is not covered under warranty.

How to Claim the Warranty:

  1. Contact Us:

    • If you encounter a manufacturing defect within the warranty period, please reach out to our customer service team for support. We offer several contact methods for your convenience:
      • Live Chat: Accessible through the chat icon in the bottom right corner of our website.
      • Email: Send us an email at support@techinablink.com detailing the issue, preferably with photographs of the defect.
      • Phone: Call us at +447307992071 if you prefer direct communication or require immediate assistance.

  2. Required Information:

    • Please be ready to provide your purchase receipt or other proof of purchase when you contact us. A detailed description of the issue and any steps you have already taken to resolve it will help us expedite the support process.

  3. Further Assistance:

    • Tech in a Blink is committed to providing exceptional customer service. If your product cannot be repaired or replaced, we will offer an alternative resolution to rectify the issue satisfactorily.

"Tech in a Blink" is a trade name for BLUEFISHSHOP LIMITED.